Privacy Policy

Your personal information is used responsibly

We recognizes and respects the privacy of the individual. We place particular importance in ensuring that the personal information which you provided when you visited our web site or called our traveled experts is held secure and used responsibly.
To take account of changing requirements such as changes in technology or legislation, we may update our Privacy Policy from time to time and therefore we would request that you refer back to this Policy regularly to become aware of any such revisions.

Why personal information is collected

Personal information in our web site or by our travel consultant is collected for the following reasons:
In order to be able to process your reservation, contact you if necessary and to identify you when your ticket is delivered.

To be able to assess your eligibility to a number of fares or special discounts.

To be able to develop and recommend products and services based on an understanding of your interests and needs.

To be able to provide you with customized services and targeted offers according to your preferences.

What personal information is collected:

When speaking to our agent/s, we may request the following information:
Name
Address
Email address
Date of Birth
Credit card details
Telephone / Fax Number
Occupation
Travel Preferences
In case of third party payments we may require payment authorization form from the payee along with the copies of card. (Also needed if departure is with-in 78 hours of reservation & payment).

Sharing of Information (Flights):

Your personal information will be protected and will not be provided to third parties without your consent. We may share this information with related airlines, related companies and/or credit card companies to verify credit or other charge card details. In addition, accraflights.co.uk may need to release personal information, when such release is necessary to comply with the law or protect the rights, property or safety of accraflights.co.uk, our customers, or others.

Email Service:

Our Registered Customers email service enables our customers to receive targeted offers according to their stated preferences. You may choose to stop receiving promotional emails any time you wish, by un-checking the relevant options on our web site.

Site Tracking:

To help us improve the design of the site in order to better respond to the needs of our visitors, tracking software is used to monitor traffic patterns and site usage. No personally identifying information is captured in this process.

Use of Cookies

Access to accra flights web site may imply the use of cookies. Cookies are small amounts of information, which are stored in your browser so that the server may remember certain information later, for example the country of residence which you chose when you first visited our site. The cookie does not permit contact via your telephone number, electronic address or via any other means. It does not extract information from your hard drive or steal personal information. If you do not wish to receive cookies or wish to be informed of their transmission you may configure your browser accordingly.

Internet Protocol (IP) addresses:

Accra flights makes every effort to ensure that the information you exchange with us online, including personal information, is treated as securely as possible using industry standard encryption software (128 bit secure socket layer) to protect information sent between your browser and our systems. It should be noted that for security purposes, no records of credit card information are kept on our web servers after the transaction has been completed. In addition, our web centre is protected by firewalls to ensure that only you can access your personal information.